FREQUENTLY ASKED QUESTIONS
Do you offer discounts?
Yes! We offer automatic discounts of 5% to 10% on orders of 2 to 6 bottles. For larger orders and special events (weddings, corporate gatherings, celebrations), custom tiered pricing is available—simply contact our team for a personalized offer at info@rds.ge or via WhatsApp at 590909300
Please note: Discount offers do not apply to ready-to-serve cocktails.
When will I receive my order and how much is shipping?
• Same-Day Delivery: FREE (order before 3 PM)
• Next-Day Delivery: FREE
• Pickup: FREE at Vazha-Pshavela Avenue N45, Tbilisi (usually ready in 4 hours)
• Delivery Across Georgia: Fee and delivery time vary by destination
Please note: Free shipping on ready-to-serve cocktails is available for orders of 18 or more items.
How long do NETARI cocktails last?
Unopened, our high-alcohol craft cocktails remain fresh indefinitely. After opening, keep refrigerated and serve within 1 month for peak taste and complexity.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, and direct bank transfer.
Is it safe to pay online?
Yes! Our checkout is fully secure and encrypted to protect your personal and payment information at all times.
How do I log in or create an account?
To log in or register, click the account icon in the top right corner of the page and enter your email address. You will receive a 6-digit verification code in your inbox to sign in securely without needing a password. New accounts are created automatically upon your first login.
Can I cancel or make changes to my order?
Due to our marketplace model, we cannot guarantee any cancellations or changes once your order has been completed, but we are sometimes able to make changes to orders that have not yet been shipped. Orders that have already shipped cannot be changed or canceled. If your order has already been dispatched, our support team will be happy to set up a return for you. Please note that we will not be able to accept a return for any items marked as Sale. If you want to cancel or make changes to your order, please reach out to our support team at info@rds.ge
How can I contact you?
You can reach us by email at info@rds.ge or via Whatsapp at 590909300