Frequently asked questions
How long do NETARI cocktails last?
Unopened, our high-alcohol craft cocktails remain fresh indefinitely. After opening, keep refrigerated and serve within 1 month for peak taste and complexity.
When will I receive my item and how much is shipping?
• Same-Day Delivery: FREE (order before 3 PM)
• Next-Day Delivery: FREE
• Pickup at Warehouse: Vazha-Pshavela Avenue N45, Tbilisi (usually ready in 4 hours)
• Delivery Across Georgia: Fee and delivery time vary by destination
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, and direct bank transfer.
Is it safe to pay online?
Yes! Our checkout is fully secure and encrypted to protect your personal and payment information at all times.
Can I cancel or make changes to my order?
Due to our marketplace model, we cannot guarantee any cancellations or changes once your order has been completed, but we are sometimes able to make changes to orders that have not yet been shipped. Orders that have already shipped cannot be changed or canceled. If your order has already been dispatched, our support team will be happy to set up a return for you. Please note that we will not be able to accept a return for any items marked as Sale. If you want to cancel or make changes to your order, please reach out to our support team at info@rds.ge
How can I contact you?
You can reach us by email at info@rds.ge or via Whatsapp at 590909300